Why does the room signage ask me to log in to start meetings?

Problem

1. Why does the room signage ask me to log in to start meetings?

2. How can I change the room signage so that I can check in to and check out of bookings without logging in?

3. Do I need to log in to check in to my meeting?

4. Does the Signage app support SSO?

Solution

If:

• your organisation asks for bookings to be logged in to;

• your organisation asks to be checked in to by a user, or;

• you want bookings to be assigned to users;

use the Signage settings (in the Settings tab in the Edit resource dialog) of the resource that the signage device is assigned to.

To set up the Signage settings of a location or resource:

1. Select Admin in the navigation bar.

2. Select Locations and resources under the Location Settings section in the side menu.

3. Select Edit hierarchy. The Locations and resources hierarchy will appear.

4. Select Edit next to the location or resource you want to change. The Edit [Location or Resource] dialog will appear with the General tab selected by default.

5. Select the Settings tab.

6. Select the correct resource using the booking category selector. 

7. Select the Override global settings or Override [location or resource] checkbox under the Signage section.

8. Check if any of the checkboxes are greyed out. If they are, this means that these settings are inherited from a higher level in your resource hierarchy. You may have them switched on at that level for a reason.

9. Select any of the following:

   • Allow new bookings starting in the next X minutes to be made anonymously checkbox for anonymous bookings to be made on your signage devices (where X is the number of minutes) and enter the number of minutes into the minutes text box.

   • Allow new bookings to be assigned to an owner without logging in checkbox. This will automatically deselect if you select the next checkbox.

   • Require new bookings to be assigned to a user by logging in checkbox. This will automatically deselect if you select the previous checkbox.

   • Allow in-progress bookings to be ended anonymously checkbox for bookings to be ended early.

   • Show organisation instead of booking owner checkbox for booking to show the name of the booking owner’s organisation instead of their own name.

   • Do not show titles of bookings checkbox to not show the booking titles.

10. Select either of the following and the dialog will close to return you to the Locations and resources hierarchy:

    • Save to keep you changes.

    • Close to discard your changes.

      

11. Select Save changes.