# docs.matrixbooking.com

* [Matrix Booking Knowledge Base](https://docs.matrixbooking.com/kb.md)
* [Additional support and information](https://docs.matrixbooking.com/kb/additional-support-and-information.md)
* [Admin as a Service (AaaS) – Welcome on board](https://docs.matrixbooking.com/kb/admin-as-a-service-aaas-welcome-on-board.md)
* [Administration as a Service (AaaS)](https://docs.matrixbooking.com/kb/administration-as-a-service-aaas.md)
* [Administrator training](https://docs.matrixbooking.com/kb/administrator-training.md)
* [Advanced booking group rules error messages](https://docs.matrixbooking.com/kb/advanced-booking-group-rules-error-messages.md)
* [Administrator guide – Access profiles and user accounts](https://docs.matrixbooking.com/kb/ag-access-profiles.md)
* [Administrator guide – Bookings screen: All bookings tab](https://docs.matrixbooking.com/kb/ag-all-bookings-report.md)
* [Administrator guide – Booking categories](https://docs.matrixbooking.com/kb/ag-booking-categories.md)
* [Administrator guide – Booking options](https://docs.matrixbooking.com/kb/ag-booking-options.md)
* [Administrator guide – Bookings screen: Cancelled tab](https://docs.matrixbooking.com/kb/ag-cancellations-report.md)
* [Administrator guide – Contact and directory management](https://docs.matrixbooking.com/kb/ag-contact-management.md)
* [Administrator guide – Banners](https://docs.matrixbooking.com/kb/ag-create-a-banner.md)
* [Administrator guide – Printable schedules screen](https://docs.matrixbooking.com/kb/ag-daily-printed-agenda-report.md)
* [Administrator guide – Declaration templates](https://docs.matrixbooking.com/kb/ag-declaration-templates.md)
* [Administrator guide – Event management and basket bookings](https://docs.matrixbooking.com/kb/ag-event-management.md)
* [Administrator guide – Facilities](https://docs.matrixbooking.com/kb/ag-facilities.md)
* [Administrator guide – Floor plan setup](https://docs.matrixbooking.com/kb/ag-floor-plan-setup.md)
* [Administrator guide – Global settings](https://docs.matrixbooking.com/kb/ag-global-settings.md)
* [Administrator guide – Help text and e-learning modules](https://docs.matrixbooking.com/kb/ag-help-text.md)
* [Administrator guide](https://docs.matrixbooking.com/kb/ag-homepage.md)
* [Administrator guide – Import visitors](https://docs.matrixbooking.com/kb/ag-import-visitors.md)
* [Administrator guide – Location administrators](https://docs.matrixbooking.com/kb/ag-location-administrators.md)
* [Administrator guide – Location managers](https://docs.matrixbooking.com/kb/ag-location-managers.md)
* [Administrator guide – Location and resource settings](https://docs.matrixbooking.com/kb/ag-location-settings.md)
* [Administrator guide – Location settings: General tab](https://docs.matrixbooking.com/kb/ag-location-settings-general-tab.md)
* [Administrator guide – Locations and resources](https://docs.matrixbooking.com/kb/ag-locations-and-resources.md)
* [Administrator guide – Locations settings: Availability tab](https://docs.matrixbooking.com/kb/ag-locations-settings-availability-tab.md)
* [Administrator guide – Locations and resource settings: frictionless check-in](https://docs.matrixbooking.com/kb/ag-locations-settings-frictionless-check-in.md)
* [Administrator guide – Locations settings: Media tab](https://docs.matrixbooking.com/kb/ag-locations-settings-media-tab.md)
* [Administrator guide – Location and resource settings: Options tab](https://docs.matrixbooking.com/kb/ag-locations-settings-options-tab.md)
* [Administrator guide – Locations settings: Roles tab](https://docs.matrixbooking.com/kb/ag-locations-settings-roles-tab.md)
* [Administrator guide – Location and resource settings: Settings tab](https://docs.matrixbooking.com/kb/ag-locations-settings-settings-tab.md)
* [Administrator guide – Log in](https://docs.matrixbooking.com/kb/ag-logging-in.md)
* [Administrator guide – Logos and branding](https://docs.matrixbooking.com/kb/ag-logos-and-branding.md)
* [Administrator guide – Matrix Booking Insight](https://docs.matrixbooking.com/kb/ag-matrix-booking-insight.md)
* [Administrator guide – Bookings screen: My bookings tab](https://docs.matrixbooking.com/kb/ag-my-bookings-report.md)
* [Administrator guide – Bookings screen: Unassigned tab](https://docs.matrixbooking.com/kb/ag-orphaned-bookings-report.md)
* [Administrator guide – Reception sharing](https://docs.matrixbooking.com/kb/ag-reception-sharing.md)
* [Administrator guide – Receptionists](https://docs.matrixbooking.com/kb/ag-receptionists.md)
* [Administrator guide – Bookings screen](https://docs.matrixbooking.com/kb/ag-reporting.md)
* [Administrator guide – Resource scheduling](https://docs.matrixbooking.com/kb/ag-resource-scheduling.md)
* [Administrator guide – Resource sharing](https://docs.matrixbooking.com/kb/ag-resource-sharing.md)
* [Administrator guide – Groups](https://docs.matrixbooking.com/kb/ag-security-groups.md)
* [Administrator guide – Settings tab: Advance booking rules](https://docs.matrixbooking.com/kb/ag-settings-tab-advanced-booking-rules.md)
* [Administrator guide – Settings tab: Approvals](https://docs.matrixbooking.com/kb/ag-settings-tab-approvals.md)
* [Administrator guide – Settings tab: Attendee count](https://docs.matrixbooking.com/kb/ag-settings-tab-attendee-count.md)
* [Administrator guide – Settings tab: Availability type](https://docs.matrixbooking.com/kb/ag-settings-tab-availability.md)
* [Administrator guide – Settings tab: Buffer times](https://docs.matrixbooking.com/kb/ag-settings-tab-buffer-times.md)
* [Administrator guide – Settings tab: Check-ins](https://docs.matrixbooking.com/kb/ag-settings-tab-check-ins.md)
* [Administrator guide – Settings tab: Cost codes](https://docs.matrixbooking.com/kb/ag-settings-tab-cost-codes.md)
* [Administrator guide – Settings tab: Email notifications](https://docs.matrixbooking.com/kb/ag-settings-tab-email-notifications.md)
* [Administrator guide – Settings tab: Signage](https://docs.matrixbooking.com/kb/ag-settings-tab-signage.md)
* [Administrator guide – Settings tab: Texts](https://docs.matrixbooking.com/kb/ag-settings-tab-texts.md)
* [Administrator guide – Settings tab: Time zones](https://docs.matrixbooking.com/kb/ag-settings-tab-time-zones.md)
* [Administrator guide – Settings tab: Visitors](https://docs.matrixbooking.com/kb/ag-settings-tab-visitors.md)
* [Support level agreements](https://docs.matrixbooking.com/kb/ag-support-level-agreements.md)
* [Administrator guide – Bookings screen: Awaiting approvals tab](https://docs.matrixbooking.com/kb/ag-tentative-bookings-report.md)
* [Administrator guide – User account management](https://docs.matrixbooking.com/kb/ag-user-account-management.md)
* [Administrator guide – Visitor management](https://docs.matrixbooking.com/kb/ag-visitor-management.md)
* [Administrator guide – Work requests screen](https://docs.matrixbooking.com/kb/ag-work-requests-report.md)
* [Administrator guide - Workplace roles](https://docs.matrixbooking.com/kb/ag-workplace-roles.md)
* [Archive resources or locations](https://docs.matrixbooking.com/kb/archive-resources-or-locations.md)
* [Arrivals app troubleshooting](https://docs.matrixbooking.com/kb/arrivals-app-troubleshooting.md)
* [Arrivals application – configuration and setup guide](https://docs.matrixbooking.com/kb/arrivals-application-configuration-and-user-guide.md)
* [Associated Hardware](https://docs.matrixbooking.com/kb/associated-hardware.md)
* [Product and service fact sheets](https://docs.matrixbooking.com/kb/available-services.md)
* [Book on behalf of someone else using Matrix Booking's Microsoft 365 integrations and add-in](https://docs.matrixbooking.com/kb/book-on-behalf-of-someone-else-using-matrix-bookin.md)
* [Desks](https://docs.matrixbooking.com/kb/business-rules-desks.md)
* [Help text](https://docs.matrixbooking.com/kb/business-rules-help-text.md)
* [Business rules information overview](https://docs.matrixbooking.com/kb/business-rules-information-overview.md)
* [Rooms](https://docs.matrixbooking.com/kb/business-rules-rooms.md)
* [Specific configuration options for Matrix Booking](https://docs.matrixbooking.com/kb/business-rules-specific-configuration-options.md)
* [User roles](https://docs.matrixbooking.com/kb/business-rules-user-roles.md)
* [Visitor management](https://docs.matrixbooking.com/kb/business-rules-visitor-management.md)
* [Can a user have more than one workplace role?](https://docs.matrixbooking.com/kb/can-a-user-have-more-than-one-workplace-role.md)
* [Can I add more than one email address or multiple email addresses for a provider?](https://docs.matrixbooking.com/kb/can-i-add-more-than-one-email-address-or-multiple-email-addresses-for-a-provider.md)
* [Can I import forward bookings?](https://docs.matrixbooking.com/kb/can-i-import-forward-bookings.md)
* [Can I integrate Matrix Booking with Microsoft Teams?](https://docs.matrixbooking.com/kb/can-i-integrate-matrix-booking-with-microsoft-team.md)
* [Can I look at all my meetings and sort them by Title or another field rather than just date?](https://docs.matrixbooking.com/kb/can-i-look-at-all-my-meetings-and-sort-them-by-mee.md)
* [Can I reassign bookings to someone else in bulk?](https://docs.matrixbooking.com/kb/can-i-reassign-bookings-to-someone-else-in-bulk.md)
* [Can I tailor or personalise the emails you send out?](https://docs.matrixbooking.com/kb/can-i-tailor-or-personalise-the-emails-you-send-ou.md)
* [Can Matrix Booking use Microsoft Entra ID groups for restricting access to a resource?](https://docs.matrixbooking.com/kb/can-matrix-booking-use-ad-groups-for-restricting-a.md)
* [Can there be multiple unapproved bookings for one room or desk at the same time?](https://docs.matrixbooking.com/kb/can-there-be-multiple-unapproved-bookings-for-one-.md)
* [Can you limit the length of time future or forward bookings are allowed?](https://docs.matrixbooking.com/kb/can-you-limit-the-length-of-time-future-or-forward.md)
* [Reconfigure your signage device to point to a different resource](https://docs.matrixbooking.com/kb/change-your-resource-name-on-signage-device.md)
* [Check if a user account’s password has been changed](https://docs.matrixbooking.com/kb/check-if-user-account-password-has-changed.md)
* [Common Microsoft 365 integration errors and issues](https://docs.matrixbooking.com/kb/common-microsoft-365-errors-and-issues.md)
* [Configuration and setup guides](https://docs.matrixbooking.com/kb/configuration-and-setup-guides.md)
* [Data retention, sharing, and anonymisation for resource and reception sharing overview](https://docs.matrixbooking.com/kb/data-for-resource-and-reception-sharing.md)
* [Deactivate users and manage your directory](https://docs.matrixbooking.com/kb/deactivate-users-and-manage-your-directory.md)
* [Declaration error message troubleshooting](https://docs.matrixbooking.com/kb/declaration-error-message-troubleshooting.md)
* [Resource clustering for floor plans](https://docs.matrixbooking.com/kb/desk-clustering-on-or-off.md)
* [Do my future bookings sync between Matrix Booking and Microsoft 365 or Outlook automatically?](https://docs.matrixbooking.com/kb/do-my-future-bookings-sync-between-matrix-booking-.md)
* [Guides and overviews](https://docs.matrixbooking.com/kb/documentation.md)
* [Domains and endpoints to approve for Matrix Booking products overview](https://docs.matrixbooking.com/kb/domains-endpoints-to-approve-overview.md)
* [Email alerts – device is no longer compliant](https://docs.matrixbooking.com/kb/email-alerts-device-is-no-longer-compliant-is-comp.md)
* [Email domain migration service](https://docs.matrixbooking.com/kb/email-domain-migration-service.md)
* [Emergency 24x7 incident contact details](https://docs.matrixbooking.com/kb/emergency-24x7-incident-contact-details.md)
* [Enter and exit Guided Access mode (iOS only)](https://docs.matrixbooking.com/kb/enter-and-exit-guided-access-mode-ios-only.md)
* [Take signage and kiosk devices out of kiosk mode](https://docs.matrixbooking.com/kb/exit-or-exiting-kiosk-mode-taking-signage-out-of-k.md)
* [Find someone overview](https://docs.matrixbooking.com/kb/find-someone-overview.md)
* [Find your organisation's Signage user account details](https://docs.matrixbooking.com/kb/find-your-signage-user-account-details.md)
* [Floor plan application – configuration and setup guide](https://docs.matrixbooking.com/kb/floor-plan-app-configuration-and-user-guide.md)
* [Floor plan app troubleshooting](https://docs.matrixbooking.com/kb/floor-plan-app-troubleshooting.md)
* [Floor plan redraw service](https://docs.matrixbooking.com/kb/floor-plan-redraw-service.md)
* [Forward booking data migration service](https://docs.matrixbooking.com/kb/forward-booking-data-migration-service.md)
* [Frequently asked questions](https://docs.matrixbooking.com/kb/frequently-asked-questions.md)
* [Frictionless check-in: error messages, caveats, and limitations](https://docs.matrixbooking.com/kb/frictionless-check-in-error-messages-caveats-and-l.md)
* [Frictionless check-in – user guide](https://docs.matrixbooking.com/kb/frictionless-check-in-user-guide.md)
* [GDPR, data retention, privacy, limiting visibility and access](https://docs.matrixbooking.com/kb/gdpr-data-retention-privacy-limiting-visibility-an.md)
* [Handover to live operations](https://docs.matrixbooking.com/kb/handover-to-live-operations.md)
* [GCloud Hardware as a Service (HaaS)](https://docs.matrixbooking.com/kb/hardware-as-a-service.md)
* [Hardware options overview](https://docs.matrixbooking.com/kb/hardware-options-overview.md)
* [How can I add a document to my Matrix Booking Building homepage?](https://docs.matrixbooking.com/kb/how-can-i-add-a-document-to-my-matrix-booking-buil.md)
* [How can I get more of my staff access to Matrix Booking Insight?](https://docs.matrixbooking.com/kb/how-can-i-get-more-of-my-staff-access-to-matrix-bo.md)
* [How can I stop my resources from being booked?](https://docs.matrixbooking.com/kb/how-can-i-stop-my-resources-from-being-booked.md)
* [How do I add a new building to my setup?](https://docs.matrixbooking.com/kb/how-do-i-add-a-new-building-to-my-set-up.md)
* [How do I add an alert to a room or desk?](https://docs.matrixbooking.com/kb/how-do-i-add-an-alert-to-a-room-or-desk.md)
* [Add my company logo to Matrix Booking and emails](https://docs.matrixbooking.com/kb/how-do-i-add-my-company-logo-to-the-website-and-em.md)
* [How do I book on behalf of someone else as a standard user?](https://docs.matrixbooking.com/kb/how-do-i-book-on-behalf-of-someone-else-as-a-stand.md)
* [How do I change an email address?](https://docs.matrixbooking.com/kb/how-do-i-change-an-email-address.md)
* [Signage device time troubleshooting](https://docs.matrixbooking.com/kb/how-do-i-change-the-time-on-the-signage-devices.md)
* [How do I check if I have enough key people in the office on a given day?](https://docs.matrixbooking.com/kb/how-do-i-check-if-i-have-enough-key-people-in-the-office-on-a-given-day.md)
* [How do I see when and where key people have bookings without using Find Someone?](https://docs.matrixbooking.com/kb/how-do-i-see-when-and-where-key-people-have-bookings-without-using-find-someone.md)
* [How do I set up room signage?](https://docs.matrixbooking.com/kb/how-do-i-set-up-room-signage.md)
* [How to get a signage device to show a room's updated name](https://docs.matrixbooking.com/kb/how-to-get-a-signage-device-to-show-a-room-s-updat.md)
* [How to get combi-room availability in my Microsoft 365 calendar](https://docs.matrixbooking.com/kb/how-to-get-combi-room-availability-in-my-microsoft.md)
* [Move a user to another organisation](https://docs.matrixbooking.com/kb/how-to-move-a-user-to-another-organisation.md)
* [Remove a booking option from a location or resource](https://docs.matrixbooking.com/kb/how-to-remove-a-booking-option.md)
* [Reorder your Locations and resources hierarchy for your New Booking screen](https://docs.matrixbooking.com/kb/how-to-reorder-locations-and-resources-hierarchy.md)
* [How to set approvers for a room?](https://docs.matrixbooking.com/kb/how-to-set-approvers-for-a-room.md)
* [How to set the default home app when re-entering kiosk mode](https://docs.matrixbooking.com/kb/how-to-set-the-default-home-app-when-re-entering-kiosk-mode.md)
* [How to set up our Floor plan app](https://docs.matrixbooking.com/kb/how-to-set-up-floorplan-kiosk.md)
* [I can't see all my bookings when I select My bookings?](https://docs.matrixbooking.com/kb/i-cannot-see-all-my-bookings-when-i-click-on-my-bo.md)
* [I've forgotten my password](https://docs.matrixbooking.com/kb/i-ve-forgotten-my-password.md)
* [If we enable Support Chat or live chat, will we still have access to the Support Portal?](https://docs.matrixbooking.com/kb/if-we-enable-support-chat-live-chat-will-we-still-.md)
* [Import staff or users](https://docs.matrixbooking.com/kb/import-staff-or-users.md)
* [Forward booking import error messages](https://docs.matrixbooking.com/kb/importing-forward-bookings-error-messages.md)
* [Inaccurate Matrix Booking Sense data in Matrix Booking Insight](https://docs.matrixbooking.com/kb/inaccurate-matrix-sense-data-in-matrix-booking-ins.md)
* [Matrix Booking's Microsoft 365 add-in installation guide](https://docs.matrixbooking.com/kb/installing-the-office-microsoft-365-add-in-for-you.md)
* [Integrations](https://docs.matrixbooking.com/kb/integrations.md)
* [Introduction to support](https://docs.matrixbooking.com/kb/introduction-to-support.md)
* [Intune mobile app exemption guide](https://docs.matrixbooking.com/kb/intune-mobile-app-exemption-guide.md)
* [Is it possible to send room booking reminders for future bookings?](https://docs.matrixbooking.com/kb/is-it-possible-to-send-room-booking-reminders-for-.md)
* [Is Matrix Booking impacted by this vulnerability or threat?](https://docs.matrixbooking.com/kb/is-matrix-booking-impacted-by-this-vulnerability-t.md)
* [Is there a guide to getting support and SLAs?](https://docs.matrixbooking.com/kb/is-there-a-guide-to-getting-support-and-slas.md)
* [Is there a location manager's guide?](https://docs.matrixbooking.com/kb/is-there-a-location-managers-guide.md)
* [Is there a simple user guide or introduction for new users?](https://docs.matrixbooking.com/kb/is-there-a-simple-user-guide-or-introduction-for-n.md)
* [Is there an administrator guide to help me?](https://docs.matrixbooking.com/kb/is-there-an-administrator-s-guide-to-help-me.md)
* [Is there an API I can use to access data?](https://docs.matrixbooking.com/kb/is-there-an-api-i-can-use-to-access-data.md)
* [List of Matrix Booking system's sub-processors](https://docs.matrixbooking.com/kb/list-of-matrix-booking-system-s-sub-processors.md)
* [List of Matrix Booking system's sub-processors v1](https://docs.matrixbooking.com/kb/list-of-matrix-booking-system-s-sub-processors-v1.md)
* [List of Matrix Booking system's sub-processors v2](https://docs.matrixbooking.com/kb/list-of-matrix-booking-system-s-sub-processors-v2.md)
* [List of Matrix Booking system's sub-processors v3](https://docs.matrixbooking.com/kb/list-of-matrix-booking-system-s-sub-processors-v3.md)
* [List of Matrix Booking system's sub-processors v4](https://docs.matrixbooking.com/kb/list-of-matrix-booking-system-s-sub-processors-v4.md)
* [List of Matrix Booking system's sub-processors v5](https://docs.matrixbooking.com/kb/list-of-matrix-booking-system-s-sub-processors-v5.md)
* [List of Matrix Booking system's sub-processors v6](https://docs.matrixbooking.com/kb/list-of-matrix-booking-system-s-sub-processors-v6.md)
* [List of Matrix Booking system's sub-processors v7](https://docs.matrixbooking.com/kb/list-of-matrix-booking-system-s-sub-processors-v7.md)
* [Logos](https://docs.matrixbooking.com/kb/logos.md)
* [Our Microsoft 365 integration and add-in: email notifications overview](https://docs.matrixbooking.com/kb/m365-integration-email-notifications-overview.md)
* [Matrix Booking accessibility](https://docs.matrixbooking.com/kb/matrix-booking-accessibility.md)
* [Matrix Booking cost codes](https://docs.matrixbooking.com/kb/matrix-booking-cost-codes.md)
* [Matrix Booking Fair Usage Policy](https://docs.matrixbooking.com/kb/matrix-booking-fair-usage-policy.md)
* [Matrix Booking's frictionless check-in](https://docs.matrixbooking.com/kb/matrix-booking-frictionless-check-in.md)
* [Matrix Booking Microsoft 365 integrations – caveats and limitations](https://docs.matrixbooking.com/kb/matrix-booking-microsoft-365-integrations-caveats-.md)
* [Matrix Booking's Microsoft 365 integration overview](https://docs.matrixbooking.com/kb/matrix-booking-microsoft-365-integrations-overview.md)
* [Matrix Booking's Microsoft Teams integration setup guide](https://docs.matrixbooking.com/kb/matrix-booking-microsoft-teams-integrations-setup.md)
* [Matrix Booking Onboarding Hub](https://docs.matrixbooking.com/kb/matrix-booking-onboarding-hub.md)
* [Matrix Booking's implementation approach](https://docs.matrixbooking.com/kb/matrix-booking-s-implementation-approach.md)
* [Matrix Booking's Outlook add-in troubleshooting](https://docs.matrixbooking.com/kb/matrix-booking-s-outlook-add-in-troubleshooting.md)
* [Matrix Booking's Outlook app add-in is causing Outlook to start slowly or crash](https://docs.matrixbooking.com/kb/matrix-booking-s-outlook-app-add-in-is-causing-out.md)
* [Matrix Booking's SCIM integration overview](https://docs.matrixbooking.com/kb/matrix-booking-scim-integration-overview.md)
* [Matrix Booking's SSO and Microsoft Entra ID integrations setup guide](https://docs.matrixbooking.com/kb/matrix-booking-security-and-directory-integration.md)
* [Matrix Booking Sense 2.0 overview](https://docs.matrixbooking.com/kb/matrix-booking-sense-2.0-overview.md)
* [Matrix Booking's Microsoft 365 integration setup guide](https://docs.matrixbooking.com/kb/mb-microsoft-365-integrations-setup-guide.md)
* [Matrix Booking's Microsoft integrations and add-ins overview](https://docs.matrixbooking.com/kb/microsoft-integrations-and-add-in-overview.md)
* [Matrix Booking's Microsoft Teams integration overview](https://docs.matrixbooking.com/kb/microsoft-teams-integration-overview.md)
* [Migrate from Microsoft Entra ID synchronisation to SCIM](https://docs.matrixbooking.com/kb/migrating-from-azure-ad-synchronisation-to-scim.md)
* [Move rooms and floors around](https://docs.matrixbooking.com/kb/move-rooms-and-floors-around.md)
* [My organisation has SSO set up and I can't invite users](https://docs.matrixbooking.com/kb/my-organisation-has-sso-set-up-and-i-can-t-invite-.md)
* [My room signage tablet is displaying the wrong room?](https://docs.matrixbooking.com/kb/my-room-signage-tablet-is-displaying-the-wrong-roo.md)
* [New Matrix Booking for standard users](https://docs.matrixbooking.com/kb/new-matrix-booking-for-standard-users.md)
* [New Matrix Booking web application](https://docs.matrixbooking.com/kb/new-matrix-booking-web-application.md)
* [No data returned in Matrix Booking Insight report](https://docs.matrixbooking.com/kb/no-data-returned-in-matrix-booking-insight-report.md)
* [Not receiving declaration notifications or emails](https://docs.matrixbooking.com/kb/not-receiving-declaration-notifications-emails.md)
* [Offboarding process](https://docs.matrixbooking.com/kb/offboarding-process.md)
* [Our Outlook add-in and the new version of Microsoft Outlook application](https://docs.matrixbooking.com/kb/our-outlook-add-in-and-the-new-version-of-microsof.md)
* [Matrix Booking's Outlook add-in setup guide](https://docs.matrixbooking.com/kb/outlook-add-in-for-matrix-booking-setup-guide.md)
* [Outlook add-in information – everything you need to know](https://docs.matrixbooking.com/kb/outlook-add-in-information-everything-you-need-to-.md)
* [Matrix Booking's Outlook add-in user guide](https://docs.matrixbooking.com/kb/outlook-add-in-user-guide.md)
* [Overviews](https://docs.matrixbooking.com/kb/overviews.md)
* [Penetration test commentary 2025](https://docs.matrixbooking.com/kb/penetration-test-commentary-2025.md)
* [Product and service emails to customers](https://docs.matrixbooking.com/kb/product-and-service-emails.md)
* [Product update – April 2020 – Web app release 60](https://docs.matrixbooking.com/kb/product-update-april-2020-web-app-release-60.md)
* [Product update – April 2020 – Web app release 60 (advanced notice)](https://docs.matrixbooking.com/kb/product-update-april-2020-web-app-release-60-a-n.md)
* [Product update – April 2022](https://docs.matrixbooking.com/kb/product-update-april-2022.md)
* [Product update – April 2024](https://docs.matrixbooking.com/kb/product-update-april-2024.md)
* [Product update – April 2026](https://docs.matrixbooking.com/kb/product-update-april-2026.md)
* [Product update – August 2020 – Web app release 63](https://docs.matrixbooking.com/kb/product-update-august-2020-web-app-release-63.md)
* [Product update – August 2022](https://docs.matrixbooking.com/kb/product-update-august-2022.md)
* [Product update – August 2024](https://docs.matrixbooking.com/kb/product-update-august-2024.md)
* [Product update – August 2026](https://docs.matrixbooking.com/kb/product-update-august-2026.md)
* [Product update – December 2019 – Web app release 57](https://docs.matrixbooking.com/kb/product-update-december-2019-web-app-release-57.md)
* [Product update – December 2020 – Web app release 66 – The Christmas one](https://docs.matrixbooking.com/kb/product-update-december-2020-web-app-release-66.md)
* [Product update – December 2021 – Web app release](https://docs.matrixbooking.com/kb/product-update-december-2021-web-app-release.md)
* [Product update – December 2022](https://docs.matrixbooking.com/kb/product-update-december-2022.md)
* [Product update – December 2024](https://docs.matrixbooking.com/kb/product-update-december-2024.md)
* [Product update – December 2025](https://docs.matrixbooking.com/kb/product-update-december-2025.md)
* [Product update – August 2025](https://docs.matrixbooking.com/kb/product-update-email-august-2025.md)
* [Product update – May 2025](https://docs.matrixbooking.com/kb/product-update-email-may-2025.md)
* [Product update – February 2023](https://docs.matrixbooking.com/kb/product-update-february-2023.md)
* [Product update – February 2024](https://docs.matrixbooking.com/kb/product-update-february-2024.md)
* [Product update – February 2025](https://docs.matrixbooking.com/kb/product-update-february-2025.md)
* [Product update – February 2026](https://docs.matrixbooking.com/kb/product-update-february-2026.md)
* [Product update – January 2020 – Web app release 58](https://docs.matrixbooking.com/kb/product-update-january-2020-web-app-release-58.md)
* [Product update – January 2022 – Web app release](https://docs.matrixbooking.com/kb/product-update-january-2022-web-app-release.md)
* [Product update – January 2024](https://docs.matrixbooking.com/kb/product-update-january-2024.md)
* [Product update – July 2020 – Web app release 62](https://docs.matrixbooking.com/kb/product-update-july-2020-web-app-release-62.md)
* [Product update – June 2020 – Web app release 61](https://docs.matrixbooking.com/kb/product-update-june-2020-web-app-release-61.md)
* [Product update – June 2021](https://docs.matrixbooking.com/kb/product-update-june-2021.md)
* [Product update – June 2022](https://docs.matrixbooking.com/kb/product-update-june-2022.md)
* [Product update – June 2023](https://docs.matrixbooking.com/kb/product-update-june-2023.md)
* [Product update – June 2024](https://docs.matrixbooking.com/kb/product-update-june-2024.md)
* [Product update – June 2026](https://docs.matrixbooking.com/kb/product-update-june-2026.md)
* [Product update – March 2020 – COVID-19 status update](https://docs.matrixbooking.com/kb/product-update-march-2020-covid-19-status-update.md)
* [Product update – March 2020 – Web app release 59](https://docs.matrixbooking.com/kb/product-update-march-2020-web-app-release-59.md)
* [Product update – March 2022](https://docs.matrixbooking.com/kb/product-update-march-2022.md)
* [Product update – March 2023](https://docs.matrixbooking.com/kb/product-update-march-2023.md)
* [Product update – March 2026](https://docs.matrixbooking.com/kb/product-update-march-2026.md)
* [Product update – May 2020 – Supporting the return to the office](https://docs.matrixbooking.com/kb/product-update-may-2020-support-return-to-office.md)
* [Product update – May 2021 – Web app release](https://docs.matrixbooking.com/kb/product-update-may-2021-web-app-release.md)
* [Product update – May 2022](https://docs.matrixbooking.com/kb/product-update-may-2022.md)
* [Product update – May 2023](https://docs.matrixbooking.com/kb/product-update-may-2023.md)
* [Product update – May 2026](https://docs.matrixbooking.com/kb/product-update-may-2026.md)
* [Product update – November 2020 –Web app release 65](https://docs.matrixbooking.com/kb/product-update-november-2020-web-app-release-65.md)
* [Product update – November 2022](https://docs.matrixbooking.com/kb/product-update-november-2022.md)
* [Product update – November 2025](https://docs.matrixbooking.com/kb/product-update-november-2025.md)
* [Product update – October 2019 – Web app release 56](https://docs.matrixbooking.com/kb/product-update-october-2019-web-app-release-56.md)
* [Product update – October 2021 – Web app release](https://docs.matrixbooking.com/kb/product-update-october-2021-web-app-release.md)
* [Product update – October 2022](https://docs.matrixbooking.com/kb/product-update-october-2022.md)
* [Product update – October 2025](https://docs.matrixbooking.com/kb/product-update-october-2025.md)
* [Product update – September 2020 – Web app release 64](https://docs.matrixbooking.com/kb/product-update-september-2020-web-app-release-64.md)
* [Product update – September 2023](https://docs.matrixbooking.com/kb/product-update-september-2023.md)
* [Product update – September 2024](https://docs.matrixbooking.com/kb/product-update-september-2024.md)
* [Product update - September 2026](https://docs.matrixbooking.com/kb/product-update-september-2026.md)
* [Providing us with your SSO or Microsoft Entra ID details](https://docs.matrixbooking.com/kb/providing-us-with-your-sso-or-entra-id-details.md)
* [Receive regular updates or emails on new releases](https://docs.matrixbooking.com/kb/receive-regular-updates-or-emails-on-new-releases.md)
* [Release notes, news, and updates](https://docs.matrixbooking.com/kb/release-notes-news-and-updates.md)
* [Reminder to check in a booking](https://docs.matrixbooking.com/kb/reminder-to-start-your-booking.md)
* [Restrict access to a user group or user](https://docs.matrixbooking.com/kb/restrict-access-to-a-user-group-or-user.md)
* [Room signage, kiosks, and devices dropping to "need PIN" page or lock screen](https://docs.matrixbooking.com/kb/room-signage-and-kiosks-dropping-to-need-pin-page.md)
* [Room signage device or screen shows a blue page only?](https://docs.matrixbooking.com/kb/room-signage-device-screen-shows-a-blue-page-only.md)
* [Room signage – upgrade checker Android 8 or 9](https://docs.matrixbooking.com/kb/room-signage-upgrade-checker-android-8-or-9.md)
* [Security and authentication information](https://docs.matrixbooking.com/kb/security-and-authentication-information.md)
* [Security overview](https://docs.matrixbooking.com/kb/security-overview.md)
* [Set up email alerts when a room is booked or requires approval](https://docs.matrixbooking.com/kb/setting-up-email-alerts-when-a-room-is-booked-or-r.md)
* [Matrix Booking's SCIM integration setup guide](https://docs.matrixbooking.com/kb/setting-up-scim-integration-with-matrix-booking.md)
* [Signage app troubleshooting](https://docs.matrixbooking.com/kb/signage-app-troubleshooting.md)
* [Signage application – configuration and setup guide](https://docs.matrixbooking.com/kb/signage-application-configuration-and-user-guide.md)
* [Cable requirements for signage, kiosks, tablets, and devices](https://docs.matrixbooking.com/kb/signage-kiosks-cable-requirements.md)
* [Some of my staff cannot see a room?](https://docs.matrixbooking.com/kb/some-of-my-staff-cannot-see-a-room.md)
* [Matrix Booking's SSO and Microsoft Entra ID integration overview](https://docs.matrixbooking.com/kb/sso-and-directory-integration-overview.md)
* [SSO users getting an error message](https://docs.matrixbooking.com/kb/sso-users-getting-an-error-message.md)
* [Support](https://docs.matrixbooking.com/kb/support.md)
* [Technical guides](https://docs.matrixbooking.com/kb/technical-guides.md)
* [Tell us what you think](https://docs.matrixbooking.com/kb/tell-us-what-you-think.md)
* [The different Help options, help text, and e-learning modules](https://docs.matrixbooking.com/kb/the-different-help-options.md)
* [The Support Chat isn't working. What do I do?](https://docs.matrixbooking.com/kb/the-support-chat-isn-t-working-what-do-i-do.md)
* [Training service](https://docs.matrixbooking.com/kb/training-service.md)
* [Troubleshooting articles](https://docs.matrixbooking.com/kb/troubleshooting-articles.md)
* [Turn off Android Debug Bridge (ADB) on ProDVX devices](https://docs.matrixbooking.com/kb/turn-off-android-debug-bridge-adb-on-prodvx-device.md)
* [Unable to book a room that is managed by Microsoft 365](https://docs.matrixbooking.com/kb/unable-to-book-a-room-that-is-managed-by-microsoft.md)
* [Unable to see Matrix Booking Sense reports even though I've logged in to Matrix Booking Insight](https://docs.matrixbooking.com/kb/unable-to-see-matrix-sense-reports-even-though-i-v.md)
* [Unlock a user account after password lockout](https://docs.matrixbooking.com/kb/unlock-a-user-account.md)
* [How to update your client secret value](https://docs.matrixbooking.com/kb/update-your-client-secret-value.md)
* [Update your SSO certificate](https://docs.matrixbooking.com/kb/update-your-sso-certificate.md)
* [User acceptance testing (UAT)](https://docs.matrixbooking.com/kb/user-acceptance-testing-uat.md)
* [User account keeps being disabled](https://docs.matrixbooking.com/kb/user-account-keeps-being-disabled.md)
* [User guides](https://docs.matrixbooking.com/kb/user-guides.md)
* [Using our products](https://docs.matrixbooking.com/kb/using-our-products.md)
* [Using SSO to bypass the login screen](https://docs.matrixbooking.com/kb/using-sso-to-bypass-the-login-page.md)
* [View a location’s or resource’s details](https://docs.matrixbooking.com/kb/view-location-or-resource-details.md)
* [We currently use 'preferred name' to identify key people like fire wardens, how do we migrate to use workplace roles?](https://docs.matrixbooking.com/kb/we-currently-use-preferred-name-to-identify-key-people-like-fire-wardens-how-do-we-migrate-to-use-workplace-roles.md)
* [Webinar Q&A – Introducing the New Matrix Booking](https://docs.matrixbooking.com/kb/webinar-Q-A-introducing-the-new-matrix-booking.md)
* [Welcome app troubleshooting](https://docs.matrixbooking.com/kb/welcome-app-troubleshooting.md)
* [Welcome application – configuration and setup guide](https://docs.matrixbooking.com/kb/welcome-application-configuration-and-setup-guide.md)
* [Welcome application – user guide](https://docs.matrixbooking.com/kb/welcome-application-user-guide.md)
* [What are basket bookings?](https://docs.matrixbooking.com/kb/what-are-basket-bookings.md)
* [What are the latest versions of Matrix Booking products and software?](https://docs.matrixbooking.com/kb/what-are-the-latest-versions-of-matrix-booking-pro.md)
* [What are workplace roles used for?](https://docs.matrixbooking.com/kb/what-are-workplace-roles-used-for.md)
* [What emails will I get when my room is auto-cancelled?](https://docs.matrixbooking.com/kb/what-emails-will-i-get-when-my-room-is-auto-cancel.md)
* [What happens to the bookings in Microsoft 365 or Exchange if I delete a linked resource in Matrix Booking?](https://docs.matrixbooking.com/kb/what-happens-to-the-bookings-in-microsoft-365-or-exchange-if-i-delete-a-linked-resource-in-matrix-booking.md)
* [What happens when I tap Undo after I checked in to a booking on a signage device?](https://docs.matrixbooking.com/kb/what-happens-when-i-tap-undo-after-i-checked-in-to-a-booking-on-a-signage-device.md)
* [What is Matrix Booking's Password Policy?](https://docs.matrixbooking.com/kb/what-is-matrix-booking-s-password-policy.md)
* [What is support chat or live chat?](https://docs.matrixbooking.com/kb/what-is-support-chat-live-chat.md)
* [What's the difference between a repeat booking and a multi-day booking, and which should I use?](https://docs.matrixbooking.com/kb/what-is-the-difference-between-repeat-booking-and-.md)
* [What makes Matrix Booking unique?](https://docs.matrixbooking.com/kb/what-makes-matrix-booking-unique.md)
* [What priority should my issue or ticket be?](https://docs.matrixbooking.com/kb/what-priority-should-my-issue-ticket-be.md)
* [What push notifications does the mobile app send?](https://docs.matrixbooking.com/kb/what-push-notifications-does-the-matrix-booking-ap.md)
* [What time zones can I use in Matrix Booking?](https://docs.matrixbooking.com/kb/what-time-zones-can-i-use-in-matrix-booking.md)
* [What versions of Outlook are supported with Matrix Booking's Microsoft 365 integration?](https://docs.matrixbooking.com/kb/what-versions-of-outlook-are-supported-with-matrix.md)
* [What we need to build your organisation or new location](https://docs.matrixbooking.com/kb/what-we-need-to-build-your-organisation-or-new-loc.md)
* [What's an advance booking window?](https://docs.matrixbooking.com/kb/whats-an-advance-booking-window.md)
* [What's Matrix Booking's Fair Usage Policy?](https://docs.matrixbooking.com/kb/whats-matrix-bookings-fair-usage-policy.md)
* [When making a booking, is it possible to override a room’s capacity?](https://docs.matrixbooking.com/kb/when-making-a-booking-is-it-possible-to-override-a.md)
* [Why are my bookings being cancelled by "service365" user?](https://docs.matrixbooking.com/kb/why-are-my-bookings-being-cancelled-by-service365-.md)
* [Why aren't bookings being auto-cancelled?](https://docs.matrixbooking.com/kb/why-aren-t-bookings-being-auto-cancelled.md)
* [Why aren’t my Matrix Booking meetings syncing with Outlook, but my attendees’s calendars are?](https://docs.matrixbooking.com/kb/why-arent-my-matrix-booking-meetings-syncing-with-.md)
* [Why can't I edit repeat bookings in Matrix Booking?](https://docs.matrixbooking.com/kb/why-can-t-i-edit-repeat-bookings-in-matrix-booking.md)
* [Why can't I make a booking in Matrix Booking with the Microsoft 365 integration?](https://docs.matrixbooking.com/kb/why-can-t-i-make-a-booking-in-matrix-booking-with-.md)
* [Why can't I reassign bookings?](https://docs.matrixbooking.com/kb/why-can-t-i-reassign-bookings.md)
* [Why can't I get the data for all my resources?](https://docs.matrixbooking.com/kb/why-cant-i-get-the-data-for-all-my-resources.md)
* [Why can't I see neighbourhoods or zones on a floor plan?](https://docs.matrixbooking.com/kb/why-cant-i-see-zones-on-a-floor-plan.md)
* [Why can’t I self assign a specific workplace role?](https://docs.matrixbooking.com/kb/why-cant-i-self-assign-a-specific-workplace-role.md)
* [Why do I get the Floor plan view sometimes and the list view other times?](https://docs.matrixbooking.com/kb/why-do-i-get-the-floor-plan-view-sometimes-and-the-list-view-other-times.md)
* [Why does my booking get cancelled after I get a booking confirmation notification?](https://docs.matrixbooking.com/kb/why-does-my-booking-get-cancelled-after-i-get-a-bo.md)
* [Why does the room signage ask me to log in to start meetings?](https://docs.matrixbooking.com/kb/why-does-the-room-signage-ask-me-to-log-in-to-star.md)
* [Why has my Microsoft Entra ID integration stopped working?](https://docs.matrixbooking.com/kb/why-has-my-microsoft-entra-id-integration-stopped-.md)
* [Why has my SSO stopped working?](https://docs.matrixbooking.com/kb/why-has-my-sso-stopped-working.md)
* [Why isn't my SSO working?](https://docs.matrixbooking.com/kb/why-isnt-my-sso-working.md)
* [Why won't my login details appear automatically on my signage or kiosk device?](https://docs.matrixbooking.com/kb/why-won-t-my-login-details-appear-automatically-on.md)