Advanced booking group rules error messages

Problems

I got an error message trying to set up a group rule in the Advanced booking rules section. What do I do?
My Advanced booking group rules aren’t working.

Solutions

Error message	Why has this happened?	What to do
	A lower priority group was given more time in advance than a higher priority group.	You need to either: Change the number of days, weeks, or months of either group rule so that the higher priority group has more time in advance. Change the days, weeks, or months using the drop-down list of either group rule so that the higher priority group has more time in advance. Remove the group rule if it isn’t needed.
	A lower priority group was given the same amount of time in advance than a higher priority group.	You need to either: Change the number of days, weeks, or months of either group rule so that the higher priority group has more time in advance. Change the days, weeks, or months using the drop-down list of either group rule so that the higher priority group has more time in advance. Set up an Advanced group that combines the two groups into one group and have one group rule for the combined groups: Select Remove next to the group rules. Select Save at the bottom of the pop-up. to combine the two groups. again for the new advanced group. If you don’t need the rule, select Remove next to the group rule. Afterwards, select Save at the bottom of the pop-up.
	The group wasn’t assigned in using the Group drop-down list.	Select a group from the Group drop-down list and select Save at the bottom of the pop-up. If you don’t need the rule, select Remove next to the group rule. If you don’t have a group set up, you’ll need to: Select Remove next to the group rule. Select Save at the bottom of the pop-up. . again.

Error message

Why has this happened?

What to do

Error message. Advanced booking rules for Meeting Rooms should have a different period with the furthest out at top and the nearest at the bottom.

A lower priority group was given more time in advance than a higher priority group.

a higher priority team was given 10 days in advance when a lower priority team was given 11 days in advance, causing the error.

You need to either:

Change the number of days, weeks, or months of either group rule so that the higher priority group has more time in advance.
Change the days, weeks, or months using the drop-down list of either group rule so that the higher priority group has more time in advance.
Remove the group rule if it isn’t needed.

Error message. Multiple advance booking rules should not have the same period for Meeting Rooms. Ensure that each rule has a different period with the furthest out at the top and the nearest at the bottom.

A lower priority group was given the same amount of time in advance than a higher priority group.

A higher priority team was given 10 days in advance when a lower priority team was also given 10 days in advance, causing the error message.

You need to either:

Change the number of days, weeks, or months of either group rule so that the higher priority group has more time in advance.
Change the days, weeks, or months using the drop-down list of either group rule so that the higher priority group has more time in advance.
Set up an Advanced group that combines the two groups into one group and have one group rule for the combined groups:

Select Remove next to the group rules.
Select Save at the bottom of the pop-up.
to combine the two groups.
again for the new advanced group.

If you don’t need the rule, select Remove next to the group rule.

Afterwards, select Save at the bottom of the pop-up.

The group wasn’t assigned in using the Group drop-down list.

A new group rule has been made, but the group has not been assigned, causing the error.

Select a group from the Group drop-down list and select Save at the bottom of the pop-up.
If you don’t need the rule, select Remove next to the group rule.
If you don’t have a group set up, you’ll need to:

Select Remove next to the group rule.
Select Save at the bottom of the pop-up.
.
again.

Note: if any of the above issues continue, raise a support ticket and our Support Team will investigate the issue.