Matrix Booking Knowledge Base

Administrator guide – Settings tab: Buffer times

This page describes the different settings you can apply in the Buffer times section of the Settings tab when you edit a location or resource:

  1. Booking category selector

  2. Buffer times

  3. Set up Buffer times settings

Booking category selector

  • Underneath the Time zone section, your booking categories can be selected. For example, Meeting Rooms.

    image-20250929-104118.png
  • As the Time zone section is above the booking category selector, it’s not affected by the booking category selector.

  • All settings below the booking category selector are specific to the booking category that you select (for example, Meeting Rooms).

  • Make sure that you’ve selected the right booking category before making any changes to your settings.

Buffer times

The Buffer times section gives you the option to add some time before the booking to set it up or add some time after the booking to tear it down. The 3 settings for the resources under the location or resource you’re editing are:

  • Automatically add X minutes setup time to the start of bookings.

  • Automatically add X minutes setup time to the end of bookings (where X is the number of minutes).

Buffer times warning message in the new booking pop-up.
Buffer time error message in the new booking pop-up as the booking overlaps with the previous booking's buffer time.

If there are 2 consecutive meetings, the teardown buffer time of the first booking and the setup buffer time of the second booking will overlap meaning that there won’t be 2 buffer times back to back between 2 meetings as generally this isn’t needed.

Overlapping setup and takedown buffer times for 2 separate bookings shown on the bookings screen.

Set up Buffer times settings

To set up the Buffer times settings of a location or resource:

  1. Select Admin in the navigation bar.

  2. Select Locations and resources under the Location Settings section in the side menu.

  3. Select Edit hierarchy. The Locations and resources hierarchy will appear.

  4. Select Edit next to the location or resource you want to change. The Edit [Location or Resource] pop-up will appear with the General tab selected by default.

  5. Select the Settings tab.

  6. Select the correct resource using the booking category selector

  7. Select the Override global settings or Override [location or resource] tick box under the Buffer times section.

  8. Check if any of the tick boxes are greyed out. If they are, this means that these settings are inherited from a higher level in your resource hierarchy. You may have them switched on at that level for a reason.

  9. Select the Automatically add X minutes setup time to the start of bookings tick box (where X is the number of minutes).

  10. Enter the number of minutes into the setup time text box.

  11. Select the Automatically add X minutes teardown time to the end of bookings tick box (where X is the number of minutes).

  12. Select either of the following and the pop-up will close to return you to the Locations and resources hierarchy:

    • Save to keep you changes.

    • Close to discard your changes.

      Butter times have been switched on in the settings tab of the edit location pop-up.
  13. Select Save changes.

Notes:

  • Settings from a location or resource that’s higher in your hierarchy will be inherited by locations and resources below it. These settings will appear greyed out in the locations or resources lower in the hierarchy. If they are, this means that these settings are inherited from a higher level in your resource hierarchy. You may have them switched on at that level for a reason.

  • Changing the settings described above may affect other features you have for your organisation.



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