Administrator's Guide

This guide gives you all the information you need to know to run and manage the Matrix Booking platform. These pages outline how to configure, manage, and use the Admin screens on the Matrix Booking web app. These settings affect the way Matrix Booking works on the web, mobile, room signage, and kiosks.

Most of the settings for the different products you have subscribed to are controlled using the Administrator settings covered in this guide. All the settings and configurations will be completed for you as part of your setup and onboarding.

Once live, you are free to amend your setup as required. To do this, you will find this guide helpful as it covers all the areas that you can manage.

Contents

1. Logging in

2. Access profiles and user accounts

3. User account management

4. Location Administrators

5. Location Managers

6. Receptionists

7. Booking categories

8. Facilities

9. Booking options

10. Logos and branding

11. Help text

12. e-learning modules and help text

13. Create a banner

14. Declaration templates

15. Locations and resources

16. Location and resource settings

17. Global settings

18. Resource sharing

19. Reception sharing

20. Groups

21. Contact management

22. Event management

23. Reports

24. Visitor management

25. Floor plan set up

26. Support level agreements and priorities of issues

Note: separate guides are available for all Matrix Booking products.