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Administrator's Guide – Locations settings: Roles tab

There are 3 ways in which Location Administrators, Location Managers, and Receptionists can be added or removed via:

In the Roles tab, it will show you who the Location Administrators, Location Managers, and Receptionists are for each resource. There are 2 types of Location Administrators or Location Managers:

  • inherited

  • not inherited

It displays inherited Location Administrators and Location Managers (for example, a Location Administrator that looks after the whole building or site). It also displays any Location Administrators, Location Managers, or Receptionists who just manage this location because these aren’t inherited.

To add a Location Administrator or Location Manager to a resource:

  1. Select Admin in the top bar.

  2. Select Locations and Resources under the Location Settings section in the side menu.

  3. Select Edit hierarchy. Your Locations and Resources hierarchy will appear.

    image-20240509-125825.png

  4. Find the location or resource you want to add details to.

    image-20240510-102830.png

  5. Find the location or resource you want to add a Location Administrator, Location Manager, or Receptionist to.

  6. Select Edit next to the location or resource. The Edit [Location or Resource] pop-up will appear.

    image-20240510-102940.png

  7. Select the Roles tab.

    image-20240510-103107.png

  8. Enter the name of the user in the Type to search for someone search bar of either the:

    • Location Administrator in the Add location admins section.

    • Location Manager in the Add location managers section.

    • Receptionist in the Add receptionist section.

  9. A drop-down list will appear.

  10. Select their name from the drop-down.

    image-20240510-103343.png

  11. Select Add

    image-20240510-103402.png

  12. To remove a Location Administrators, Location Managers, or Receptionists, select the (minus) Remove button next to that user.

  13. At the bottom of the pop-up, select either:

    • Save to keep you changes.

    • Close to discard your changes.

    image-20240510-103521.png

Notes:

  • Receptionists can be added to resources only.

  • As these users have been added at this level only, the yellow minus next to their name will be shown and will allow you to remove them.


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