Domains and endpoints to approve for Matrix Booking products overview

This page describes all the domains and endpoints for our different applications that your organisation needs to approve to fully utilise them:

Matrix Booking

Server name	Protocol	Port	Notes
`app.matrixbooking.com`	HTTPS (TCP)	443	Matrix Booking data
`cdn.matrixbooking.com`	HTTPS (TCP)	443	Images and assets
`fonts.googleapis.com`	HTTPS (TCP)	443	Google Fonts stylesheets
`fonts.gstatic.com`	HTTPS (TCP)	443	Google font files

Matrix Booking Insight

Only available to organisations that have a subscription to Matrix Booking Insight:

Server name	Protocol	Port	Notes
`insight.matrixbooking.com`	HTTPS (TCP)	443	Matrix Book data
`a7gle0625i.execute-api.eu-west-1.amazonaws.com`	HTTPS (TCP)	443	Handles application requests
`eu-west-1.quicksight.aws.amazon.com`	HTTPS (TCP)	443	Provides dashboards and reports
`d3oh9w26wrjsck.cloudfront.net`	HTTPS (TCP)	443	Delivers web content

Floor plan, Signage, and Welcome apps

Only available to organisations that have a subscription to the Floor plan app, Signage app, or Welcome app:

Server name	Protocol	Port	Application	Notes
`app.matrixbooking.com`	HTTPS (TCP)	443	Signage Floor plan Welcome	Matrix Booking data
`cdn.matrixbooking.com`	HTTPS (TCP)	443	Signage Floor plan Welcome	Organisation logo
`2.android.pool.ntp.org`	UDP	123	Signage Floor plan Welcome	Time and date server ProDVX Android devices only
`signage.prd.matrixbooking.com`	HTTPS (TCP)	443	Signage	Event-based communication
`s3.eu-central-1.amazonaws.com`	Outbound (TCP)	443	Hexnode MDM	Hexnode app updates and remote view
`remoteview.hexnodemdm.com`	Outbound HTTPS (TCP)	443	Hexnode MDM	Hexnode remote view
`remoteview-eu.hexnode.com`	Outbound HTTPS (TCP)	443	Hexnode MDM	Hexnode remote view
`[Portal name].hexnodemdm.com`	Outbound HTTPS (TCP)	443	Hexnode MDM	Hexnode client portal
`global.stun.twilio.com`	Outbound TCP and UDP	3478	Hexnode MDM	Hexnode remote view
`global.stun.twilio.com`	Outbound TCP	5349	Hexnode MDM	Hexnode remote view
`global.turn.twilio.com`	Outbound TCP and UDP	3478	Hexnode MDM	Hexnode remote view
`global.turn.twilio.com`	Outbound TCP	5349	Hexnode MDM	Hexnode remote view
`push-eu.hexnode.com`	Outbound TCP	1883, 8883	Hexnode MDM	Hexnode remote view: Receive push notifications via MQTT.
`push-ldn.hexnode.com`	Outbound TCP	1883, 8883	Hexnode MDM	Hexnode remote view: Receive push notifications via MQTT.
`push.hexnode.com`	Outbound TCP	1883, 8883	Hexnode MDM	Hexnode remote view: Receive push notifications via MQTT.
`fcm.googleapis.com`	HTTPS (TCP)	443	Hexnode MDM	Remote view push notifications
`mqtt.googleapis.com`	TCP	5228–5230	Hexnode MDM	Remote view persistent connection

Support Chat

Only available to organisations that have a subscription to our Support Chat:

Server	Protocol	Port	Reason
`salesiq.zoho.eu`	HTTPS (TCP)	443	Core SalesIQ data — retrieves embed configuration and widget data
`download.zohopublic.eu`	HTTPS (TCP)	443	File downloads — attachments and custom CSS files
`vts.zohopublic.eu`	HTTPS (TCP)	443	Visitor tracking
`salesiq.zohopublic.eu`	HTTPS (TCP)	443	Chat operations
`js.zohostatic.com`	HTTPS (TCP)	443	Static assets — JavaScript files
`css.zohostatic.com`	HTTPS (TCP)	443	Static assets — CSS and font files
`wms.zohopublic.com`	HTTPS (TCP)	443	Persistent WebSocket connection for chat operations
`media.zohostatic.com`	HTTPS (TCP)	443	Notification audio file
`dyjgaef5vuq51.cloudfront.net`	HTTPS (TCP)	443	CDN fallback — JavaScript and CSS files (alternative to `js.zohostatic.com`)
`dtzpfzv31buvf.cloudfront.net`	HTTPS (TCP)	443	CDN fallback — JavaScript and CSS files (alternative to `css.zohostatic.com`)
`js.zohocdn.com`	HTTPS (TCP)	443	CDN — JavaScript files
`css.zohocdn.com`	HTTPS (TCP)	443	CDN — CSS files
`img.zohostatic.com`	HTTPS (TCP)	443	Static images
`fonts.zohostatic.com`	HTTPS (TCP)	443	Font files