How do I change the time on the signage devices?

Question

The time is showing incorrectly by an hour on the room tablets/signage?
How do I change the time on the signage devices?
The time on the tablets is a few minutes out how do I correct this?

Answer

Sometimes if your tablets are set up by a third party then they may forget to correct the timezone settings that are part of the overall Android tablet. Matrix Booking uses this time to validate which meetings to show so it does need to be correct.

If the time is incorrect then please follow these steps:

1. Press the SQUARE button at the bottom of the screen to get to the main screen (you may need to 'unpin' matrix booking first by clicking the SQUARE and TRIANGLE buttons together and then entering your tablet PIN or PASSWORD)
2. Press CIRCLE WITH DOTS and locate and click SETTINGS
3. Locate and click DATE AND TIME
4. Go to Automatic Time Zone and tap to UNCHECK the auto set time zone switch.

At this point you may notice (further down) that the time zone shown is NOT yours - this is because sometimes AV companies have the tablets 'built' overseas and the timezone is auto picked up but never corrected.

5. Whilst looking at the Time Zone, manually select e.g. British time zone or whichever time zone you are in
Note: Correct the time manually if the time is a few minutes out.
6. Reselect the Automatic Time Zone switch
7. Exit settings

Go back into Matrix Booking, this should have changed the time to the correct local time.

To clear your device of other open apps:
1. Press SQUARE to get a view of all running apps
2. Swipe all away apart from Matrix
3. Press the little PUSH PIN icon that is shown on the mini Matrix window and this will put the tablet in to PINNED mode to keep Matrix running.