What happens when I tap Undo after I checked in to a booking on a signage device?

Problem / Question

1. What happens when I tap Undo after I checked in to a booking on a signage device?

2. I’ve tapped Undo after checking in on the Signage app. What should I do?

Solution / Answer

After checking in to a booking on our Signage app, you may find that there’s an Undo button.

If selected, this will Undo your check in meaning that your booking won’t start and could be auto-cancelled (if you have this switched on for your organisation). In turn, this can affect resource utilisation data as a booking that has happened won’t appear to have happened in the data.

We recommend you check in at an appropriate time before your booking so that your booking isn’t auto-cancelled and the booking data is accurate.