Why won't my login details appear automatically on my signage or kiosk device?

Problem

1. Why won’t my login details appear automatically on my signage device?

2. I’ve set up a Matrix Booking kiosk app, logged in, but my login details aren’t showing automatically the next time I log in. What do I do?

3. I keep having to enter my login credentials every time I log in. Why won’t my device save them?

Solution

After setting up a signage or kiosk device, leave it running with power and data for at least 2 minutes to allow the session cookies to save. If you remove the power immediately, it will clear the cookies and your login information will be lost.