Matrix Booking Knowledge Base

How to set the default home app when re-entering kiosk mode

Problem / Question

  1. How do I set the default home app when re-entering kiosk mode?

  2. My ProDVX device has been restarted and I’m being asked to reset the default home app. What do I do?

Solution / Answer

When a ProDVX device has been restarted or re-enters kiosk mode on Android 12 and above, you’ll be prompted to reset the default home app for the device. To do this:

  1. Tap the Activate button that appears. The Default home app screen will appear.

    Kiosk mode screen.
  2. Tap the Hexnode MDM option.

    Default home app screen.
  1. Tap SET DEFAULT to set Hexnode MDM as the default Home app.

    Kiosk activation incomplete dialogue.