Matrix Booking Knowledge Base

Some of my staff cannot see a room?

Problem

  1. Some of my staff cannot see a room?

  2. I’m no longer able to see a desk or group of desks.

  3. Why can’t my colleagues see some resources?

  4. How do security groups work?

Solution

If you or your staff are unable to see certain resource, it’s most likely related to groups and their associated settings (for example, including and excluding user groups and domains). Only users included in groups will be able to see restricted resources.

Find out more about groups