Some of my staff cannot see a room?

Problem / Question

1. Some of my staff cannot see a room?

2. I am no longer able to see a desk or group of desks.

3. How do security groups work?

Solution

If you or your staff are unable to see certain resource, it is most likely related to security groups and their associated settings (e.g. including and excluding user groups and domains). Only security groups that are included will be able to see the restricted resource. See the for more information.