How to update your client secret value

Problem / Question

1. Is there a way of updating the Microsoft Entra ID secret key in Matrix Booking?

2. How do I update my client secret value?

3. How do I update my secret key in Matrix Booking?

4. What do I need to do if my secret key is about to expire?

Solution / Answer

To update the client secret value for our Microsoft Entra ID integration in the Matrix Booking web app:

1. Ask your IT team to get a new client secret value from Microsoft’s Azure Portal.

2. Log in to Matrix Booking as an administrator.

3. Select Admin in the navigation bar.

4. Select Login Methods under Security & Integrations section in the side menu. The Login Methods screen will appear.

   

5. Select Update Secret Key. The Update Secret Key pop-up will appear.

6. In the Secret Key text box, enter your new client secret value that your IT team got from Microsoft’s Azure Portal.

7. Select Update. This should close the pop-up automatically.

   

8. If the pop-up doesn’t close and the Invalid secret key error message appears, check with your IT team that the value has been entered correctly.

   

9. If the error keeps occurring, raise a support ticket .