How can I get more of my staff access to Matrix Booking Insight?

Problem / Question

1. We would like access for my colleague so they can look at the reports and dashboards that Matrix Booking Insight provides.

2. We would like access for my colleague so they can look at the sensor reports that Matrix Booking Insight provides.

Solution / Answer

By default, Administrators can access Insight and the 3 core dashboards.

If you want someone in your organisation who isn’t an Administrator to have access to Insight, raise a support ticket and provide their email address. We’ll sort out their access for you.

Access to non-core dashboards

If you want your Administrators or any other additional users to have access to non-core dashboards (for example, Sense and access control dashboards), contact your Account Manager to discuss this.

We’ll work out any additional costs for any products you want with Insight, Administrator access to any non-core dashboards, and any additional user access for you.

Access to bespoke dashboards

If you want bespoke dashboards created for your Administrators or any other additional users, contact your Account Manager to discuss this.

We’ll work out any additional costs for any products you want with Insight for your bespoke dashboards, Administrator access to your bespoke dashboards, and any additional user access for you.

Move Insight user access

You can move user access between staff members should you need to or should someone move on to a new role at no extra cost. If you would like to reassign an existing user’s access to another colleague, raise a support ticket and provide the:

• email address of the current user

• email address of the user the access should be reallocated to