Problem / Question
When making a booking is it possible to override a room’s capacity?
Solution / Answer
Yes. Matrix Booking will warn your users that you are exceeding the capacity but will allow you to book it anyway as it is not a HARD limit as many rooms may take an extra 1 or 2 people.
However, if this requirement is occurring regularly then maybe the capacity should be increased on the room in question via the Admin screens:
Go to Location and Resources
Click Edit Hierarchy button
Find the meeting room
Either click the meeting room (to change line to 'edit' mode) OR click the Edit button for the meeting room (on right) and go into the General tab (if not in there already)
Go to the Capacity field and change the number of people the room can hold
Click Save button