When making a booking, is it possible to override a room’s capacity?

Problem

1. When making a booking is it possible to override a room’s capacity?

2. Can I book a resource that has more people than it’s capacity?

3. Can I book a room with less people than it’s minimum capacity?

Solution

There are 2 ways in which users are warned that they don’t meet the resource’s capacity requirements:

• Exceeding the capacity – you can still book a resource if you exceed its capacity.

• Being below the minimum capacity – Matrix Booking won’t allow a booking to be below the minimum capacity as a standard user (see Notes below for more information).

To add or edit a capacity or a minimum capacity for a resource:

1. Access the General tab.

2. Select the Capacity dropdown. A dropdown for the number of people that your resource can hold will appear.

   

3. To add a minimum number of people that are needed to book your resource, select the Minimum dropdown. A dropdown for the number of people that your resource can hold will appear.

4. Select either of the following and the dialog will close:

   • Save to keep your changes.

   • Close to discard your changes.

5. Your resource’s capacity will be displayed on your Locations and Resources hierarchy.

   

6. When you make a booking for that resource and you haven’t reached the minimum capacity, you’ll get a warning message:

   

7. When you make a booking for that resource and you’ve exceeded the maximum capacity, you’ll get a warning message: