Problem / Question
I believe the Matrix Sense data I am seeing in a Matrix Booking Insight report is inaccurate.
Solution / Answer
Raise a support ticket for this issue providing the following key details:
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The report that contains the inaccuracy.
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The nature of the inaccuracy (i.e. what the report's data is against what you believe the value should be and why it should be that).
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The settings on the side filters that caused the inaccuracy.
Our data team will be able to investigate the discrepancy and get back to you.