Book on behalf of someone else using Matrix Booking's Microsoft 365 integrations and add-in
To make delegate bookings work in the Outlook desktop app (and not in-browser):
Switch on permissions for someone else (delegate) to manage your mail and calendar.
The delegate needs to add your account to their profile.
Select File.
Select Account Settings. A drop-down list will appear.
Select Account Settings again.
Select the Exchange account you want to change.
Select Change. The Exchange Account Settings pop-up will appear.
Select More Settings. The Microsoft Exchange pop-up will appear.
Select the Advanced tab.
Untick “Turn on shared calendar improvement”.
Select OK.
The Microsoft 365 add-in will appear in both the delegate’s and user’s calendars.
Note: if you book a resource on behalf of someone else and they don’t have access to that resource, the booking will be successful as it’s the booking organiser’s access to the resource that’s considered by Matrix Booking.