Matrix Booking Knowledge Base
Matrix Booking Knowledge Base

Take signage devices out of or exit kiosk mode

Problem / Question

  1. I need to change some settings on my signage device. How do I exit kiosk mode?

  2. I can’t exit kiosk mode. What do I do?

Solution / Answer

If you have room signage or kiosk devices, they may have our Mobile Device Management (MDM) software on it. This allows us to remotely access the devices should you need support. It locks the devices into “kiosk” mode so that you can’t exit whichever Matrix Booking application you’re using. If any of your devices reboot at any time, Matrix Booking will auto-start so it is always running.

If you want to point the device to a different room, you don’t need to exit kiosk mode. Select the Matrix Booking logo and you can set the device up again for the other room.