Matrix Booking Knowledge Base

Set up email alerts when a room is booked or requires approval

If you’re location manager, location administrator, or administrator, you can set up email alerts so that you’re notified when a room is booked, needs approval, is cancelled, or a request has been made against a booking.

To set up email notifications for resources or locations:

  1. Select the User profile dropdown (your initials).

  2. Select Email notifications. The Email notifications screen will appear.

    User profile dropdown.
  3. Select + Add. The Add email notification dialog will appear.

  4. Begin to enter the location you want to be notified about in the Location search bar.

  5. Select your location from the dropdown.

  6. Select either All resource types (default) or 1 of the resources available in that location from the Resource type dropdown.

  7. Select 1 of the following from the Notify me when a dropdown:

    • Booking is made, needs approval, or is cancelled

    • Booking needs to be approved

    • Request has been made for something additional

      Add email notification dialog with an example location filled in.
  8. Select either of the following and the dialog will close to return you to the Locations and resources hierarchy:

    • Add to add this email notification.

    • Close to discard it.

  9. The new email notification will appear in the Email notifications screen.

  10. To delete this email notification, select Remove.

    Email notifications screen with example notification set up.