Dear Matrix Booking customer,
Owing to the understandable uncertainty and concern created by COVID-19 we would like to provide you with a brief update and assure you that our round-the-clock services and support remain unaffected, and as usual, we are at your disposal for any and all queries and support you may require.
Our product and services are extremely well placed to continue uninterrupted in the long term. Together with our parent company Keytree Ltd, we have a robust and well-rehearsed set of business continuity plans and therefore are well prepared to evolve and adapt as required by external factors.
If you have any problems with the service, then as always please visit: support.matrixbooking.com and raise a support ticket - our team are here and on hand to help.
We are constantly monitoring the situation and following the guidance provided by the Department for Business, Energy & Industrial Strategy, as well as Public Health England. We will update you with any relevant developments should there be any relevant change, although we don't expect any interruption to service.
If you have any queries at all please do not hesitate to contact us.
Regards,
Ian Jones
Head of Professional Services