Matrix Booking Knowledge Base

Check if a user account’s password has been changed

This page describes how you check if a user account’s password has been changed and the user’s history.

To check a user account’s history:

  1. Select Admin in the navigation bar.

  2. Select Users under the Security & Integrations section in the side menu.

  3. Find the user account you’re looking for.

  4. Select the user’s email address. The Edit User pop-up will appear.

  5. Select the History tab.

    History tab of Edit user dialog for an example user.

Warning:

  • If a user account’s password has been changed, it will eventually log that user account out of all devices it was previously logged into. This includes Signage user accounts and devices.

  • We don’t recommend changing your Signage user account’s password as this will affect all devices that are currently logged in with those credentials.