Matrix Booking Knowledge Base
Matrix Booking Knowledge Base

Check if a user account’s password has been changed

This page describes how you check if a user account’s password has been changed and the user’s history.

To check a user account’s history:

  1. Select Admin in the top bar.

  2. Select Users under the Security & Integrations section in the side menu.

    image-20240612-135948.png


  3. Find the user account you’re looking for.

  4. Select the user’s email address. The Edit User pop-up will appear.

    image-20240612-142154.png


  5. Select the History tab.

    image-20240612-142430.png


Warning:

  • If a user account’s password has been changed, it will eventually log that user account out of all devices it was previously logged into. This includes Signage user accounts and devices.

  • We don’t recommend changing your Signage user account’s password as this will affect all devices that are currently logged in with those credentials.