Frequently asked questions
Below is a selection of questions that are frequently asked during the implementation phase:
Do Matrix Booking offer any professional services?
Yes. Matrix Booking provides a comprehensive suite of Professional Services designed to support and enhance your experience. Some of these services may already be included in your onboarding package. If you're interested in additional services, please reach out to your Account Manager or Customer Success Manager to discuss.
Where can I find a list of Matrix Booking’s sub-processors?
For the full list, see our latest list of sub-processors.
Does Matrix Booking provide a security overview?
Yes. Our Security overview outlines the core principles, policies, and protective measures we implement to ensure the security, resilience, and reliability of our platform.
Is Matrix Booking accessible?
We're committed to accessibility and inclusivity. For more information, see our dedicated accessibility page.
Is there a way to submit ideas, suggestions, or feedback?
Yes. As part of our ongoing commitment to continuous improvement, we welcome your feedback at any time. Share your thoughts using the Tell us what you think page.
What makes Matrix Booking unique?
Matrix Booking is more than just a powerful, user-centric solution. In addition to offering a world-class platform that evolves with your needs, we’re proud to be:
Employee-owned.
A certified B Corporation.
Fully committed to accessibility and continuous innovation.
Learn more about what sets us apart